Common issues How can I keep my audio and video synced after pausing? Where can I find the latest hot fix? How can I recover a damaged project? To recover a damaged project, use the project backup file and clear the project cache.
What are the known issues in Captivate release? How do I download and install Captivate? Can I download a trial copy of Captivate?
You'll need to sign in with an Adobe ID and password to download a trial. How do I retrieve my Adobe ID or password? Can I install Captivate on another computer? You can install Captivate on up to two computers. If you want to install it on a third computer, you need to deactivate it on one of your previous machines.
Can I publish my project as MP4 files? Choose one of the smart device or YouTube presets. How do I add text captions? You can have Captivate generate captions automatically during recording.
Or, you can insert text captions into slides manually. See Edit and create text captions with Captivate. How do I add closed captions? You can convert slide notes to closed captions. You can also add closed captions to slide videos. How do I start screen recording? For detailed instructions, see Record video demonstrations with Adobe Captivate. What is Captivate Prime? Learn more in Adobe Captivate Prime Help. What is Captivate Draft? The Adobe Captivate Draft app for iPad lets you easily create e-learning content on the go.
What is the difference between Captivate and Presenter? Captivate helps you create various types of e-learning content without programming. Adobe Presenter is a simple tool that lets you create videos for training and education. Learn more about Adobe Presenter. Account management How can I change my password?
For more information on changing your password and other account information, see Manage your Adobe ID account. How can I change my credit card info? My trial expires soon. How do I convert it? You can convert a trial version of Captivate to a subscription. Simply choose the subscription option on the Adobe Captivate page. How do I cancel my subscription? Can I still use Captivate after I cancel? You can cancel your subscription by contacting Adobe Support. Once you cancel, you can no longer use the software.
Introducing the biggest ever free update for Adobe Captivate ( release) users. Create beautiful, mobile-ready courses in minutes with the all-new Quick Start Projects, ready-to-go slides and out-of-the-box interactions. Speed up course creation using automated branching and by copying appearance. May 29, · If you have an active subscription for Adobe Captivate, you are eligible to upgrade to the recently released release of Adobe Captivate as part of your subscription. To upgrade your subscription, follow the steps below: Uninstall the existing version of Captivate that you have on your computer. You may do so using the following procedure: Windows: Navigate to Control Panel and . Feb 22, · Re: Where can I locate the License Number for my copy of Adobe Captivate? dggambal Feb 22, AM (in response to Lilybiri) Thanks for the response, but I don't believe an Adobe account was created.
History[ edit ] While the product started out as a pure screen recording utility known as Flashcam Nexus Concepts , it evolved into an E-learning authoring tool after San Diego -based eHelp Corporation acquired Flashcam and released it as RoboDemo. Eventually, software firm Macromedia acquired eHelp to gain RoboDemo. Shortly before Adobe Systems acquired Macromedia, they changed the name of the product to Captivate. Versions[ edit ] This article is in list format, but may read better as prose.